Privacy Policy

Who is responsible for your information

UK Grounding is operated by a UK sole trader, who is the controller for personal information collected to operate this service. The operator's full legal name and a working privacy contact address have not yet been supplied for publication. They must be added before this is a complete privacy notice. The website address alone is not a substitute for contact details.

Information we process and why

Lookup values you submit, which may sometimes be personal information, are processed to answer requests. The Astro website sends necessary requests to an underlying internet API. Network data, including an IP address, and request metadata are processed to deliver responses, apply request limits, maintain security and investigate faults. Lookup values in URL paths can appear in browser history and server or proxy logs. Please do not submit confidential or unnecessary personal information.

We use the legitimate interests lawful basis to operate and secure the free lookup service, provide responses, enforce rate limits and diagnose abuse or faults. Our interests are providing a functional service and protecting it and its users. This processing should be limited to what is necessary, with users' rights and interests taken into account.

Service usage recording counts requests by service and date. These aggregate counters are separate from Google Analytics and do not include submitted lookup values or client IP addresses in those counters. Operational and security logs are separate from these counts.

Cookies and optional Google Analytics

The site_analytics_choice cookie stores your analytics choice for up to one year. On 360o.media the choice is shared across subdomains; on other hosts it applies to that host. We use this preference to remember and respect your choice.

Google Analytics is optional and is loaded only after you choose to accept analytics. For optional analytics and associated non-essential cookies, we rely on your consent. Analytics can process page URLs, browser and device information, cookie identifiers and information about visits and interactions. In particular, analytics may receive lookup values included in visited URLs, so avoid using this service to submit unnecessary personal data.

Use Cookie settings in the footer to change your choice. You can reject analytics and still use the service. Rejecting after acceptance disables analytics, clears this site's Google Analytics cookies and reloads the page; withdrawal does not undo processing that has already occurred. See Google's privacy policy for information about its processing.

Who receives information

The website, underlying internet API and database are hosted on a Contabo server in the United Kingdom and process information necessary to provide and protect the service. Google receives analytics information only after optional analytics is accepted. We may also need to disclose information where required by law. An AI agent, browser extension or other application you choose to use may process your information independently; that application's separate privacy practices apply to information you provide to it.

The names and locations of hosting and other processors have not yet been fully verified for this notice and must be checked before publication as a complete disclosure.

How long information is retained

Web access and error logs are rotated daily, with 14 previous log files retained alongside the current file. Application logs currently have no configured rotation limit, and application and system logs have no fixed age-based deletion period. These are the settings verified on 5 November 2026; they are not a promise that all logs are deleted after fourteen days.

Google Analytics event-data retention is set to two months and user-data retention to fourteen months. Reset on new user activity is enabled, so new activity can restart the user-data retention period. These settings do not apply to standard aggregated reports, which may remain available longer. See Google's retention explanation. The consent cookie is retained for up to one year as described above.

International processing and safeguards

UK server hosting does not establish that all provider support access or subcontractor processing takes place in the UK. Google publishes information about its international processing and transfer mechanisms, including the UK Extension to the EU–US Data Privacy Framework and contractual safeguards. See Google's international data-transfer information.

Your rights

Depending on the circumstances, you may have rights to access, correct or erase your personal information, restrict its processing, receive portable data, and withdraw consent to optional analytics. Some rights depend on the lawful basis and type of processing.

Right to object: You can object to processing based on legitimate interests, including operational processing described above. We must consider a valid objection in accordance with the law.

Providing a lookup value is necessary to respond to that lookup. Optional analytics is not required to use UK Grounding. We do not charge you to exercise your statutory information rights where the law requires them to be free.

Privacy requests and complaints

You can make a data protection request or complain to the operator about how your personal information has been handled. Once the operator's contact details have been added above, use that contact route to submit a request or complaint. We will acknowledge data protection complaints within 30 days and investigate and respond without undue delay, as required by law.

Future paid services and changes

The current public services do not require customer payment details. If account registration, Stripe payments or prepaid credits are introduced, this policy must be updated first to explain the additional personal information, purposes, lawful bases, recipients, retention and rights relevant to those services.

Changes to this policy will be published here with an updated date. The Terms and Conditions explain the conditions for using the service.